Positive Aspects:

Very informative course- All aspects were well delivered and relevant to our needs
Day one and two were very enjoyable, fun and both instructors were very experienced
Both instructors were very entertaining - more is learnt where humour is involved
Both instructors made the days fun, interesting and very enjoyable. They made me think about what I do in my work
They covered non-physical and physical interventions completely
Very informative and very enjoyable and will look forward to the refresher course
Brilliant, best course I have been on - great humour
Homourous, realistic, very experienced, good teaching methods, very relevant.
I had reservations at the beginning of the course, however I am now comfortable with this training in my work place.
An excellent course very well delivered covering all aspects of behaviour management.

Negative Aspects:

More time needed perhaps 3-4 day course
Two days of physical interventions
More time spent on physical interventions

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