LBMS training days place an equal emphasis on behaviour de-escalation and diffusion strategies in partnership with appropriate physical responses to challenging behaviour. All training places the highest possible emphasis on preserving and developing an empathic relationship between people who exhibit challenging behaviour and those who work with them. We are committed to help create and sustain relationships within the workplace that are safe, empowering and mutually beneficial for all. Physical Intervention Training Our programmes clearly set out the legal and statutory requirements of working in this area. The participants are required to learn the legal criteria of intervention. Throughout the training a ‘duty of care’ for the clients and colleagues is emphasised. LBMS ensures participants understand that the techniques should be used in proportion to the physical challenge they encounter and that all staff must exercise minimum force. The training includes: - The legal context for physical intervention - Calming and protective body language - Protective and breakaway responses to an extended range of attacks - Responses to individuals who are self harming - Comprehensive team responses and interventions - Record keeping, paperwork, risk assessments and on going training